RESPONSIBILITIES HANDELED IN CURRENT ORGANIZATION

CURRENT POSITIONS AND ASSIGNMENTS:

(1) MANAGER BRANCH SERVICES AND SUPPORT (UAE Corporate Branches): To manage smooth and risk free processing of the Corporate Branches, Provide value added services to the Non-borrowing customers, To lead Business Development Officers and provide training enabling them to enhance business without compromising the quality of operational/documentary requirement as per the Compliance and Bank policy. To monitor, conduct internal audit review and identify gaps/observations to mitigate risk and rectification of the transactions processed and Accounts documentation. Implementation of new product’s operational procedure and systems requirement. Process documentation and system re-engineering. Decision making to resolve staff and customers issues.          

(2) OFFICER PRODUCT SUPPORT (Internet Banking-MBOL, Cash Management-Receivable and Payable Products): Responsible for supervising and handling of MashreqBusiness Online-Internet Services. Managing Internet system Administration/maintenance services. Conducting User Acceptance Test (UAT) and writing system development specs. Coordinating with Risk Management and Technology to implement new enhanced system. Writing Standard Operating Procedure document as per the ISO requirement. Giving training/demo to the corporate customers to acquaint how to handle and process their transactions. Responding enquiries and complaints of the customers. Providing support to the Receivable and Payable product Managers in enhancing business strategies and handling operational issues. Arrangement of system set-up and customer documentation for deal closure. Preparation of MIS and reporting to Management for product and Sales Team performance analysis. 

(3) TEAM LEADER: Direct Banking-Centralized Payment Services 
Supervision of Off-Site ATMs team, Branches Cash Pool/management team and Supervision Of Mashreq Millionaire/MMC/FD Processing Unit. Managing staff, system and processing issues, Coordinating between Operations & Business Group by providing various Statistical data evaluation etc), Coordinating with Technology and Risk Management department for system improvement and process re-engineering.

(4) OFFICER REMITTANCES: Monitoring of Internet (Remittances) transactions and arrangement to get it processed, Supervision Of Inward Remittances (IOPs) , Standing Instructions, Authorization of DD/PO/IOP as "A" signatory, Authorization of ID (Cash) payments. Resolving cases of discrepant telegraphic payment messages, Handling of Inquiries/Complaints, Process documentation under ISO guidelines, Resolving day today staff issues with TL, Coordination with Business Group/TSD/RMD for implementation of Straight Through processing and Internet Banking for I/W and O/W Remittances (writing of Specs, testing and implementation) Centralization of new functions at the unit, Coordination with all UAE and overseas branches in order to get the functions completed, Responsible for new suggestions evaluation and implementation. Data analysis/ reporting for the unit and on behalf of whole CPS etc.)

(5) OFFICER SYSTEMS DEVELOPMENT AND AUTOMATION: Analysing and benchmarking new systems, Project management and system automation, Managing user acceptance test, Writing Spesifcations and Test Scripst, Coordination with Risk review and users group for user acceptence test results sign off, Handling and finding out resolution of systems bugs, Arranging for the users traning, Process documentation-SOP, Migration of old system to new one. 

   
ORGANISATION
Mashreq Bank Psc,
Dubai. U.A.E.

TENURE Since 5th of August 1995 to date.

PRIZES EARNED

1- Spot cash reward on manualy handling of remittances at the time of SWIFT system crash/disaster.
2- Winner of Trophy of Global best suggestor from WeDare scheme from Mashreq bank.
3- Winner of Trophy as a Operations Cricket Team Member.
4- Cash/Certificate Prizes in every Quarters of prize ceremony of WeDare from Mashreq bank.
5- Employee of the Quarter from Centralized Payment Services.
6- Best Participant Prize winner in Written Communication Workshop from Mashreq Learning System.
7- Silver Star in recognition of Nurture our Culture from Mashreq bank.
8- Certificate of appreciation from Mashreq bank Learning Department on scoring top marks among Centralized Payment Services staff posted as Remittances Officer.

PAST EXPERIENCE:

OFFICER SHARES PORTFOLIO and VAULT
ORGANISATION AL-FAYSAL INVESTMENT BANK LTD. KARACHI. PAKISTAN
NATURE OF BUSINESS Investment Banking
REPORTING TO A.V.P.
RESPONSIBILITIES Supervision Of Shares handling, Shares/Security vault control and portfolio Management. Physical inventory control. Arrangement of dividends/bonus certificates and registration on behalf of other banks for the shares held with AFIB.
TENURE One year, before date of joining to Mashreqbank.

ACCOUNT/INVESTMENT OFFICER
ORGANISATION First UDL Modaraba
NATURE OF BUSINESS Non Banking Financial Institution
REPORTING TO Managing Director.
RESPONSIBILITIES Shares portfolio Management/Analyses
Preparation of Books Of Accounts for Management Company and FUDL. TENURE  Four years

INTERNAL AUDITOR/PURCHASE OFFICER
ORGANISATION City Builders (PVT) LTD.
NATURE OF BUSINESS Construction.
REPORTING TO Director Finance.
RESPONSIBILITIES To maintain books of accounts
To prepare financial statements
To prepare bank reconciliation
TENURE Two years

AUDIT ASSISTENT
ORGANISATION Ibrahim Shaikh and Company (Chartered Accountants)
NATURE OF BUSINESS Chartered Accountant Audit firm.
REPORTING TO Firm Partner.
RESPONSIBILITIES Audit of Duty Free Shops (PVT) Ltd.General accounts and Provident Fund.
Responsibility assigned as per audit requirement.

TENURE One year

1- Lotus123 from PETROMEN-Karachi.
2- MS Excell.
3- MS PowerPoint.
4- MS Words.
5- Micro graphics.
6- Banksys/Lion and Mosaic System.
7- Internet Banking.

8-14 in house built systems administartion (Mashreq bank)